Location
Spain, Italy, France, Benelux, Germany, UK
Experience
Min. 4 years
Skills
Description
About us:
BySix Engineers the future and drives innovation. We are more than just a standard software engineering company, we believe that true impact comes from combining technical expertise with human values.
That's why we reflect that in our approach - technology is not the end goal, but the enabler.
Why us?
🫸 Multidisciplinary team
📒 Training on demand
💴 Attractive salary and benefits package
📈 Career progression plans
👌 And amazing get together events
What will be expected from you?
- Provide on-site technical support to end-users, troubleshooting and resolving issues related to Microsoft software and systems, including Windows OS, Office 365, and other Microsoft applications;
- Assist users with hardware and software installations, configurations, and upgrades, ensuring all devices are properly connected and operational;
- Diagnose and resolve network connectivity issues, ensuring seamless access to corporate resources;
- Provide training and guidance to end-users on best practices for using Microsoft software and tools;
- Document support activities, issues, and resolutions in the helpdesk system;
- Collaborate with the IT team to identify and implement improvements to the support process;
What are we looking for?
- Proven experience in a technical support role, preferably in a field support capacity;
- Strong proficiency with most common end user software, namely Microsoft technologies, including Windows OS, Office 365;
- Experience with network troubleshooting, including TCP/IP, DNS, and VPN;
- Excellent problem-solving skills and the ability to work independently;
- Strong communication skills, with the ability to explain technical concepts to non-technical users;
- Ability to manage time effectively and prioritize tasks in a fast-paced environment;
Are you ready?
If you're ready to make a real impact by leveraging cutting-edge technology and fostering human-centric solutions, BySix is the place for you. Together, we'll drive innovation and create lasting business value.
Note: BySix is an equal opportunity employer. All applicants will be considered and analyzed regardless of ethnicity, religion, gender identity, sexual orientation, national origin, age, or disability status.
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